About My Box Office

My Box Office offers members the opportunity to see a wide range of shows and events for a fantastic price - in many cases for free! The reason we can do this is many events have special performances, previews or press nights and want to ensure houses are as full as possible. For this reason, many of our discreet ticket offers will be at very short notice (many times on the actual day of the event).

 

We have many years experience working with a range of venues, producers and event organisers throughout the UK who use our services because they know that we supply the right type of audience - enthusiastic, discreet and those who will spread the word and return again and again (and of course, encourage friends to come as well!).

 

If this sounds like something for you, please join up as a member, giving us as much information as possible so that we can tailor shows to suit you.

 

SEE IT!

My Box Office offers an array of entertainment for you. Membership is available for anyone over the age of 18 who enjoys live shows and events and understands the importance of maintaining discretion when using our service. Many tickets will be highly discounted (and will only require a nominal administration fee). Because tickets are on a first come first served basis, we ask that your only commitment is to turn up when you say you will and in good time to collect tickets from box office. Seats will be best available so at such great value, sign up today!

 

LIVE IT!

When tickets become available for a show that suits you, we will contact you via email (in some cases phone and/or text), with information about it. Because tickets can become available at last minute (often on the same day!), you must act fast if you wish to book or the allocation may become sold out! It is essential that once you have booked the tickets, YOU MUST COMMIT TO ATTENDING!

 

Whilst we endeavour to ensure your experience is a great one, we also request that you respect other members of the audience and behave and dress appropriately at all times. Given that the tickets are usually complimentary we also kindly suggest that you support the venue and event by purchasing a drink at the bar and show programme (if applicable).

 

LOVE IT!

Sit back, enjoy the show and let us know how it was... Feedback is always welcome and from time to time we may carry out questionnaires/surveys for clients and producers on your experience. We look forward to welcoming you to further shows in the future.

 

Sign up today to My Box Office and enjoy some fabulous entertainment!

FAQs

Can anyone sign up to My Box Office?

Whilst we send out exclusive invites to audiences who are interested in entertainment, any one over the ages of 18 who enjoys live shows and understands the importance of maintaining discretion whilst using our service can sign up. Our registration procedure is very simple and as soon as a suitable or relevant show becomes available, we will be in touch. Because tickets may become available at very short notice (in some cases, on the day of the event!), we recommend members are those who can regularly check their email, are happy with allocated seating and can get to the venue at short notice.


I am interested in joining My Box Office- can you tell me the cost? 

There is an annual membership of £15 to become a My Box Office member. Once upgraded you will receive an automated renewal email each year, 10 days before your membership expires. 

 

Is there any cost involved in booking tickets?

Tickets we can offer our members are either complimentary* or highly discounted. *We only charge a nominal administration fee on the ticket which covers the day to day running of our service (which varies slightly depending on the show or event). Tickets generally become available on the day/week the event is running but can in some instances be earlier. We do always kindly encourage our guests to support venues that work with My Box Office by purchasing a drink from the bar prior to the show (and a show programme if applicable). You are welcome to also spread the word about the show on social media but you must not discuss MBO or the offer itself when doing so.


How do I make payment for tickets?

For safety and security purposes, we would ask all members to make payment for tickets via our online booking system. From January 2016 we re-launched our new website and implemented 3 payment options for members, as follows: 1) Your very own My Box Office Bank. This enables you to add funds (via credit or debit card or Paypal) for quick and easy booking payments. 2) Via the safe and secure online payment service PAYPAL (found at www.paypal.co.uk) and 3) via debit or credit card. Please note for card payment your details will never be stored within My Box Office as this facility is managed by online safe and secure payment service Paypal's merchant bank.


There are no tickets left for the show I want to see?

Because MyBox Office is a last minute discreet seat filling service, for some shows and events we have a large volume of tickets to offer our members, for others we have very limited allocations. As soon as we have something to offer that you selected an interest in upon registration, we will email you (or send you an SMS Text alert if time constraints permit), but tickets are strictly offered on a FIRST COME, FIRST SERVED basis. When show offers are no longer live on our site, it means they have been fully allocated although you are welcome to email us to be added to our waiting list.


Why are the venues half full when on application for tickets they are all gone?

In many cases the venues, organisers and producers we work with will give us a certain number of tickets and will often use other services as well as My Box Office. Unfortunately people do apply for tickets but don't always use them. To try and avoid this problem, it is essential that members of My Box Office only apply for tickets when you can definitely attend. If you apply for tickets but are then unable to go, you must get in touch as soon as possible (to icantgo@myboxoffice.biz) so we can release them to our other members.

 

Howdo I find about the shows or events you have on offer?

When you register as a member of My Box Office, you can select your show or event preferences which ensures we only ever contact you when a show or event you have selected an interest in becomes available. We then send out E-mail and SMS Text "alerts" (if time permits) to suitable members when new or updated show offers become available. Upon registration, members can also select their contact preferences, which provide us with the best ways of getting in touch with you if there is any change to the booking (such as event cancellation or amended start time). Due to many of our offers being on the same day, all members of MBO must have an email address and we sometimes SMS text our members directly on their mobile numbers if provided (and time permits), so please ensure these are up to date. 

 

How do I get my ticket? 

Once you have been allocated tickets to the selected show or event you will be able to both read collection instructions in our website and you will also receive a confirmation email. We always request to members that you arrive around 30 minutes before show time (unless otherwise stated on your confirmation) and once at the venue box office you generally just need to quote you are on our MY BOX OFFICE GUESTLIST followed by your name in exchange for your tickets. In some scenarios you will be required to print a voucher, show photographic ID or state a specific name at the box office to collect the tickets. Please note, unless otherwise stated, we always request you do not take yourconfirmation email with you (this is to ensure discretion is maintained at all times once in the venue). Should you not receive your confirmation email and missed it on the website after booking, you can always email us (info@myboxoffice.biz) and we will re-send it to you. 


Is there a limit to the number of tickets I can ask for?

Because the number of tickets we are offered may only be for a certain allocation, we may only be able to offer you a certain number of tickets (for instance, two tickets), dependant on demand. Once you become a regular attendee, you may beable to obtain more (subject to availability).  Ticket limitation will be highlighted on the individual event booking page within our website.

 

Do we ever get told where the seating will be?

As our service exists to help "fill the house" for specific performances at the last minute, it is very rare you will be told of your seating allocation prior to arrival at the theatre. Seating is generally allocated by the venue or producer/event organiser and we ask you must never discuss the seating once in the venue. If you wish to book specific seats for a show we recommend purchasing standard tickets from the venue box office and not via our service.

 

Is there anything else required of me as a member of My Box Office? 

As a member of My Box Office, we always expect our guests to be extremely discreet about the offer and to behave and dress appropriate at the venues, being respectful to venue staff and other guests at all times. Most importantly, we want you to enjoy yourself and tell your friends about the show or event! You are there as a guest of the venue and producer/promoter and our wide variety of clients always appreciate any feedback from your experiences.  Most importantly, you must never discuss MBO or our offers when at an event.

Whilst we always welcome feedback, from time to time a client may also request our members fill out a form or questionnaire for their use. Should this ever occur, you will be made aware once the show or event offer has been sent out. We also encourage guests to kindly support the venue and producers by purchasing a drink and/or show programme (if applicable). Please do not bring your own food and drink when using our service and always ensure your mobile phone is turned off.


I haven't heard from you for some time 

Firstly, please edit your details to ensure they are up to date. If you have entered the wrong email address for example, you will not be receiving emails from us! You cannot update your email address on our website so please ensure you closely check the spelling when registering. Should you need to update your email address please email us at info@myboxoffice.biz  

We get a variety of show and event offers each week so please ensure you have selected all the types that are of interest to you and we'll be in touch as soon as something suitable becomes available! 

 

What type of identification do I need?

You won't always be asked for ID, but occasionally, venues need to check that tickets aren't being misused or to check the age of a guest to be admitted entry (as some of our clients are Over 18 venue). A driving license or passport will be fine.

 

What do I do if I can't go?

Please email us as soon as possible at icantgo@myboxoffice.biz so that we cantransfer your tickets to another member. As long as you let us know at least 5 hours before the show or event start time, we will issue you a full refund on the administration fee. This gives us (hopefully!) enough time to release the tickets to another member. If you let us know less than the required 5 hours, we do not issue a refund. 


What if my friends or other family members want to go as well?

Please ask them to sign up to My Box Office so that we can inform them of tickets when they become available and suitable to them. Please note you must be over 18 to join and you can only have one account per person.

If you have any further questions not answered here, please don't hesitate to get in touch.

Privacy Policy

©2016 MY BOX OFFICE - PRIVACY POLICY - UPDATED 12 MARCH 2016

 

Thank you for visiting this My Box Office web site. Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and how we collect, use and share personally identifiable information (that is, information such as your full name, email address, mailing address or telephone number) we obtain from and about individuals through this website.

 

By using the My Box Office website, you agree to the terms of this Privacy Policy. If you do not agree to this policy, please do not use our website. In addition, please review our Terms and Conditions that governs the use of the My Box Office website.

 

My Box Office reserves the right to modify, alter or otherwise update this PrivacyPolicy at any time to reflect changes in the law, technology or industry initiatives. Therefore, you should review it periodically so that you are up todate on our most current policies and practices. Your continued use of the My Box Office website following the posting of changes to these terms will mean you accept those changes. 

 

My Box Office Privacy Statement

By using this web site you hereby give your consent to My Box Office to process the personal information about you including the personal information set out below under "The Information We Collect". My Box Office shall endeavour to use any personal information collected from this web site in accordance with the UK Data Protection Act 1998. My Box Office endeavours to take appropriate measures to keep secure personal information given by you when using this web site.

 

The Information We Collect 

At our My Box Office website, you have the option to register to our exclusive service. The type of information that may be collected at these pages include: 

Personally identifiable information which users voluntarily provide: such as e-mail addresses, phone number and/or other contact details and information about your interests. 

At certain parts of our My Box Office website, only persons who provide us with the requested personally identifiable information will be able to receive our exclusive email alerts and services or otherwise participate in the website's activities and offerings.

 

My Box Office collects personally identifiable information only in order to create or enhance our relationship with you. My Box Office will not disclose voluntarily provided details to third parties or use the information in anyother way than set out in this Privacy Policy without prior consent. For all pages where personal data is collected, My Box Office will endeavour to provide specific details on the use of this information. Payments are made online using a credit card or debit card through third party merchant bank website Paypal (www.paypal.co.uk). At no point does My Box Office retain any Member's bank card details.

 

How We Use the Information

When My Box Office collects personal identifiable information from you, we will make sure you are informed about who is collecting the information, how and why the information is being collected and the types of uses My Box Office will make of the information. 

 

MyBox Office will use your personal identifiable information in a manner that is consistent with this Privacy Policy and only for the purpose for which it is submitted, unless other uses are disclosed at the time of collection and you allow us to use your information in these other ways. 

 

MyBox Office may use the information you provide about yourself to send you information on selected promotions, products, services and events tailored to your interests. For those shows or events that you have selected an interest in upon registration, we will send e-mail alerts and website updates, we may fulfil your requests for our exclusive ticket offers, respond to your enquiries about our offerings, and to offer you other products or services that we believe may be of interest to you.

 

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products or services.

 

If you do not wish to receive this information, you may opt out by emailing us at any time. Our email alerts also always have an Unsubscribe link at the bottom of each email and you can delete your account by logging in and selecting MBO Settings. 

 

MyBox Office may provide access to your personally identifiable information when legally required to do so, such as a court order, a subpoena or to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use (either intentionally or unintentionally) of our websites, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of the My Box Office website or the public. In those instances, the information is provided only for that purpose.

 

We may employ other companies and individuals to perform functions on our behalf. For instance, we may use third parties to develop software applications and databases or to send communications on our behalf. My Box Office employees who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for My Box Office.

 

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

 

Finally, My Box Office will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

 

Our Commitment to Security

Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be100% secure. As a result, while we strive to protect your personal information, My Box Office cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

 

We have put in place reasonable administrative, technical and managerial procedures to safeguard and help prevent loss, theft and unauthorized use, access disclosure or modification, maintain data security, and correctly usethe information we collect online. My Box Office use reasonable methods to make sure that personal identifiable information is accurate, up-to-date and appropriately complete.

 

How You Can Access or Correct Information 

You have the right to access your information that the My Box Office site has collected about you online. If at any time after registering your personal information to us you wish to review or amend the personal identifiableinformation regarding you please log in at www.myboxoffice.biz with your username (your email address when registering) and password. 

 

If at any time you would no longer like to receive information/offers from us simply follow the "unsubscribe" directions at the end of any email,or other communication you receive or contact us at the address below. Shouldyou wish to cancel your My Box Office member account please login to your account and in settings you can delete your account. 

Please be aware that your ability to opt out from receiving marketing and promotional material does not change our right to contact you regarding your use of our websites or changes to our Privacy Policy, Terms and Conditions, or other policy or terms that affect you or your use of our website.

 

To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

 

COOKIES : We use cookies only to help you navigate the site, we do not use any third party or marketing cookies.

 

How to Contact Us 

Ifyou have any questions or concerns about the way My Box Office collects, shares or uses your personal identifiable information or about this Privacy Policy you may contact us by email on:binfo@myboxoffice.biz or write to My BoxOffice, PO BOX 2369, Ilford, Essex, IG1 8BS United Kingdom.

 

Informationprovided by you via general e-mail inquiries to My Box Office such as youre-mail address is used only to respond to your inquiries in the ordinary courseof business, and is never shared with third parties. 

 

 

© 2016 MyBox Office All rights reserved. Do not duplicate or redistribute in any form.

Terms and Conditions

Terms of Use

This web site, including all content and functions made available on this site (the"Site"), is published by MyBoxOffice.Biz. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below.

 

Your Right to Use the Site and Its Contents

This Site is only for your personal use. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. By entering the Site you are complying with these Terms and Conditions of Use, and MyBoxOffice.Biz grants you a non-exclusive, non-transferable, limited right to enter, display and use this Site. You agree not to affect/interrupt or attempt to affect/interrupt the operation of this Site in any way. Any unauthorized use of the Content and proprietary logos, servicemarks and trademarks may violate copyright laws, trademark laws, the laws of privacy and publicity, and certain civil and criminal statutes.

 

Allocation of tickets

All ticket offer allocations we have are supplied in good faith and My Box Office cannot be held responsible for any changes or cancellation in show times. Our ticket offers are very last minute, often on the same day as the performance and should you be successful in booking you will be guided back to a confirmation page with collection instructions and will also receive a confirmation email with collection instructions (usually in the form of being added to our guestlist which is provided to the venue prior to show time). You are never physically sent tickets for any of our show offers.

Ticket offers we have are supplied on a first come, first served basis. Whilst all efforts are made to ensure tickets are allocated to capacity, in the event that there is overbooking, for whatever reason, any alternative ticket allocation is entirely at the discretion of My Box Office or the venue/company manager. No guaranteed compensation is offered. Ticket offers are supplied for use of MyBox Office registered member and guest/s only and it is the duty of the member to ensure the guest/s is aware of our discretionary procedure at all times when using our service. Tickets are non transferable and Resale of tickets is strictly prohibited.

If you cannot use tickets allocated, please let us know as soon as possible by notifying icantgo@myboxoffice.biz . You must inform us at least 5 hours before the event begins to obtain a refund and it is unacceptable to not inform us, which would result in immediately cancelling of your membership with no refund.

 

All bookings are also subject to the venues own terms and conditions of entry. MyBox Office reserves the right to refuse tickets to a member and the right to withdraw access at any time and without giving reason. My Box Office in conjunction with its partners, will use its best endeavours to ensure that the performance will take place in accordance with its advertised programme. However, it reserves the right to cancel a performance, substitute an alternative or vary the time of an exhibition if forced to do so by circumstances beyond its control.

 

If a performance is cancelled or its timing changed substantially, My Box Office liability will be restricted, at its discretion, to offer an alternative as subject to availability. If not alternative date is available, a full refund will be made.

 

Proof of age may be required in certain instances so please ensure your full party take suitable photographic Age Identification with them.

 

Unless otherwise stated, sound and video recording equipment, cameras and mobile telephones are not permitted in the auditorium and must not be used at any time. You must not bring any previously purchased food or drink to the venue whilst using our service. 

 

Unless otherwise stated in show email alerts and/or confirmation emails, tickets must be collected at least 30 minutes before show time and will be available at the venue Box Office. If you are running late you must inform us and if you will not make the event start time, you will not be admitted entry and no refund will be made.


Seating is always at the discretion of the venue box office so it is absolutely imperative no discussion of seat allocation is made once tickets have been given. 


Once a performance has begun My Box Office members must not leave before the event has finished. 


My Box Office reserves the right to terminate membership and deny access to the Web Site to any person who violates these Terms. No membership refund will be made to members who violate these Terms.


Discretion

To maintain discretion of our exclusive offers, at all times it is imperative that no mention of My Box Office is raised at the venue (other than when collecting tickets at the venue box office). We also request you must never discuss our offers online, on social networks or Internet forums. You are of course welcome to discuss and promote the show or event and we encourage feedback from all guests that we can pass on to producers, promoters and venues. My Box Office reserves the right to terminate membership and deny access to the Web Site to any person who violates these Terms.

 

Promotion

This Web Site may contain contests or other promotions that require youto send material or information about yourself. Please note that contests or promotions offered via the MyBoxoffice.Biz Web Site may be governed by a separateset of rules that, in addition to describing such contests or promotion, may have eligibility requirements, such as certain age or geographicarea restrictions. It is your responsibility to read such rules to determine whether or not your participation, registration and/or entry is valid. You agree to read and comply with such rules before entering any contest or promotion on this Web Site.

 

Third Parties

Your dealings or communications through the Web Site with any party other than My Box Office are solely between you and that third party. Certain areas of the Web Site may allow you to conduct transactions or purchase goods or services. Third-party partners and vendors may conduct these transactions. Under no circumstances will the Web Site be liable for any goods, services, resources or content available through such third party dealings or communications, or for any harm related thereto. Please review carefully that third party's policies and practices and make sure you are comfortable with those policies and practices before you engage in any transaction. Any complaints, concerns or questions you may have relating to materials provided by third parties should be forwarded directly to such third parties.

 

Membership & Registration

Certain areas and/or services offered via the Web Site may require registration or may otherwise ask you to provide information to participate in certain features oraccess certain content. The decision to provide this information is purely optional; however, if you elect not to provide such information, you may not be able to access certain content or features or participate in various areas and/or services offered via the Web Site. When you register or become a member of the Web Site or provide information to the Web Site in any other manner, you agree to provide only true, accurate, current and complete information.

 

If you become a member of the Web Site or any portion thereof, you agree to accept responsibility for all activities that occur under your account or password, and agree you will not sell, transfer or assign your membership or any membership rights. You are responsible for maintaining the confidentiality of your password and for restricting access to your computer so that others may not access the password protected portion of the Web Site using your name in whole or in part. The Web Site reserves the right to terminate membership and deny access to the Web Site to any person who violates these Terms.

 

Payment Methods For Shows Or Events

Events or shows that are offered via the Web Site may require payment/s. Payment is always made within the MyBoxOffice.Biz website and there are three payment options available to members. MBO Bank; Paypal and credit or debit card. For all payments within the MyBoxOffice.Biz website, members card details will never be stored within our site and this facility is managed by our safe and secure third party partner Paypal (www.paypal.co.uk)

 

Cancellation/Refund Policy

Once you have upgraded your account to a premium user you have a seven (7) day money back option. If you would like a refund, please email us within 7 days to info@myboxoffice.biz. If you wish to cancel your account in future, any MBO Bank Funds up to and including £5 are non refundable. Any MBO funds above £5 (not including free credit) are refundable but you  you must contact us before you delete your account at info@myboxoffice.biz and you will be fully refunded. 

If you are unable to attend a show booking, you must email us as soon as possible at icantgo@myboxoffice.biz so that we can attempt to transfer your tickets to another member. As long as you let us know at least 5 hours before the show or event start time, MyBoxOffice will issue you a full refund on the administration fee. This gives us enough time to release the tickets to another member. If you let us know less than the required 5 hours, we do not issue a refund.

 

Registration

All visitors to the MyBoxOffice.Biz website over the age of 18 are given the opportunity to register with MyBoxOffice. This can be achieved by clicking on REGISTER within the HOME PAGE section at the bottom of the website Home page. The benefits of registration include the options to receive special offers and information from My Box Office. 

 

My Box Office will not pass your details to any third party or company except those that we use to perform statistical analysis or manage communications on our behalf. All communications will come from My Box Office but we may choose to involve carefully selected third parties or companies from time to time in our communications. If you do not wish to receive this information then please do not give your consent during the registration process. You can delate your account or amend your personal details at anytime on the MyBoxOffice.Biz website by clicking in your profile or settings tab in the menu options once logged in. Your email address is not changeable on our website so please ensure you closely check your email address is spelt correctly when registering. Should you need to change your email address in future, please email us

 

 

From time to time, MyBoxOffice will compile aggregate statistics about the services and may share them with reputable third parties. These statistics will not contain information that would enable any third party to identify you personally. My Box Office reserves the right to access and disclose individually identifiable information to comply with all applicable laws and lawful requests by the appropriate authorities, to operate its systems properly or for its own protection or that of its other users. My Box Office also reserves the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the MyBoxOffice Website, and we consider that use to be inconsistent with our Terms and Conditions.

Contact Us

If by chance you cannot make it to a show or event, we can give your ticket to someone else.
Please let us know as soon as possible by e-mail on icantgo@myboxoffice.biz. If you have any problems getting your ticket voucher or registering we can resend it to you, please e-mail us at help@myboxoffice.biz.
Please fill out the form below should you have anything else you wish to contact us about.

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ADDRESS:

My Box Office
PO BOX 2369
ILFORD
IG1 8BS

Phone: 07576 717017
Email: info@myboxoffice.biz

Welcome to My Box Office

  • Do you love shows, concerts, sporting events and films?
  • Do you wish you could see more of them?
  • Do you want to see them at highly discounted rates, in many cases for free*

Join My Box Office now and we'll keep you updated on all our special offers and highly discounted tickets for events and shows throughout the UK!

New to MBO?